PawRoll's Guarantee
If you don't have a happy experience, we will make it right for you so that you're 100% satisfied.
There's absolutely zero risk buying from the PawRoll™ Official Store. Send us an email to support@pawroll.com if you need any assistance.
PawRoll's 5-Point Happiness Checklist:
- Free Worldwide Shipping - Free shipping anywhere in the world on all orders. No minimum order requirement or hidden fees.
- 100% Safe Payments - Make secure payments via PayPal® or your credit/debit card.
-
30 Day Money Back Guarantee - If you're not satisfied with our products, we will issue you a full refund, no questions asked!
Refund Policy -
24/7/365 Live Support - Get instant answers to your questions with Facebook Live Chat, Email and our Support Helpdesk.
Contact Us -
Track Your Order - Track your order at your convenience & get order update emails.
Track Your Order
SHIPPING
Due to the impact COVID-19, current delivery times are running considerably longer than usual on all orders.
ALL orders have FREE SHIPPING with no minimum spend.
All of our orders take 4-18 days to be delivered via USPS or others delivery.
We don’t offer international shipping, any order outside of the United States cannot be made.
Click here for more information on our shipping policies.
REFUND POLICY
Orders can only be accepted if they make the following requirements:
- Items are faulty – damaged/broken or soiled upon arrival
- Items are of incorrect size/color delivered
- Receipt of a wrong item
If you want to return your package, please click here to find out more on our return policy.
- Reviews
- Questions
Great Collar
This is my second collar that I purchased from this seller. Over a year later and I am still happy with the first collar, so I ended up buying another one for my other dog. The seller is super helpful and responsive. Great customer service!
Good buy!
It's important to put your information on your pet collar, just in case the pet gets loose. The one mistake I made was ordering collars too big. No big deal, but part of my phone number is covered. The collar is of a good quality and very attractive.
Tagless info
One of my dogs manages somehow to always lose her tags...either the tag comes off the link or the tag and link come off her collar. She does, however, keep her collar on. I love the peace of mind that she always has my phone number on.
Holly Collar
Wish it had been the same color as the halter
Sturdy l, and quality is Superb.
Mine came with the name only not our phone number. I’m sure it was on the order. But I would buy again but maybe let them know I want name and number.