PawRoll's Guarantee
If you don't have a happy experience, we will make it right for you so that you're 100% satisfied.
There's absolutely zero risk buying from the PawRoll™ Official Store. Send us an email to support@pawroll.com if you need any assistance.
PawRoll's 5-Point Happiness Checklist:
- Free Worldwide Shipping - Free shipping anywhere in the world on all orders. No minimum order requirement or hidden fees.
- 100% Safe Payments - Make secure payments via PayPal® or your credit/debit card.
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30 Day Money Back Guarantee - If you're not satisfied with our products, we will issue you a full refund, no questions asked!
Refund Policy -
24/7/365 Live Support - Get instant answers to your questions with Facebook Live Chat, Email and our Support Helpdesk.
Contact Us -
Track Your Order - Track your order at your convenience & get order update emails.
Track Your Order
SHIPPING
Due to the impact COVID-19, current delivery times are running considerably longer than usual on all orders.
ALL orders have FREE SHIPPING with no minimum spend.
All of our orders take 4-18 days to be delivered via USPS or others delivery.
We don’t offer international shipping, any order outside of the United States cannot be made.
Click here for more information on our shipping policies.
REFUND POLICY
Orders can only be accepted if they make the following requirements:
- Items are faulty – damaged/broken or soiled upon arrival
- Items are of incorrect size/color delivered
- Receipt of a wrong item
If you want to return your package, please click here to find out more on our return policy.
- Reviews
- Questions
These coats are perfect. Very warm and easy on and off.
These doggie coats are heavy. warm, easy on and off, very well made and exactly what I was searching for. Its easy enough that they do not even struggle. The coats go on so quickly that we are done before they realize what we are doing!!!! I highly recommend these warn coats. J
Fits true to size
This sweater fit my dog perfectly and was true to size. Seems to be holding up great and is nice quality.
Need to be easier to put on
I like the fit, but I disliked the difficulty in putting it on.
Cute!
Ordered a medium and it’s prefect for my Yorkshire terrier poodle mix. Washes well and is warm without being bulky.
Poor design
Poor design regarding the turtle neck and the stretch. Pet very anxious regarding removing the elastic around his hind legs.