PawRoll's Guarantee
If you don't have a happy experience, we will make it right for you so that you're 100% satisfied.
There's absolutely zero risk buying from the PawRoll™ Official Store. Send us an email to support@pawroll.com if you need any assistance.
PawRoll's 5-Point Happiness Checklist:
- Free Worldwide Shipping - Free shipping anywhere in the world on all orders. No minimum order requirement or hidden fees.
- 100% Safe Payments - Make secure payments via PayPal® or your credit/debit card.
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30 Day Money Back Guarantee - If you're not satisfied with our products, we will issue you a full refund, no questions asked!
Refund Policy -
24/7/365 Live Support - Get instant answers to your questions with Facebook Live Chat, Email and our Support Helpdesk.
Contact Us -
Track Your Order - Track your order at your convenience & get order update emails.
Track Your Order
SHIPPING
Due to the impact COVID-19, current delivery times are running considerably longer than usual on all orders.
ALL orders have FREE SHIPPING with no minimum spend.
All of our orders take 4-18 days to be delivered via USPS or others delivery.
We don’t offer international shipping, any order outside of the United States cannot be made.
Click here for more information on our shipping policies.
REFUND POLICY
Orders can only be accepted if they make the following requirements:
- Items are faulty – damaged/broken or soiled upon arrival
- Items are of incorrect size/color delivered
- Receipt of a wrong item
If you want to return your package, please click here to find out more on our return policy.
- Reviews
- Questions
My dog loves it
Very well made, the extras space on the sides comes very handy during long flights, if you have a raw all to yourself and family:)
Easy build
I bought this bag for my ferret and since they never sit still I thought this bag would be perfect and it is! It was easily put together and comfortable to cary
My cat loves this carrier
I hope to travel with my cat so I decided to purchase a carrier. I've searched many products and found this one. The carrier has excellent features and good quality. I love it with the many openings and zippers, so the room can be enough for a cat to stay in and move around. My cat absolutely loves her new room, and she often stays in it during the daytime.
Sturdy and comfortable
Perfect for a roadtrip, open it all up and the kitten has room to move around & play. My adult cat can fit too, but it's like a big tent for the kitten.
The zipper are not good quality
Although it does not keep perfectly in its shape, it is practical to move your pet giving it extra space with the folding sides