PawRoll's Guarantee
If you don't have a happy experience, we will make it right for you so that you're 100% satisfied.
There's absolutely zero risk buying from the PawRoll™ Official Store. Send us an email to support@pawroll.com if you need any assistance.
PawRoll's 5-Point Happiness Checklist:
- Free Worldwide Shipping - Free shipping anywhere in the world on all orders. No minimum order requirement or hidden fees.
- 100% Safe Payments - Make secure payments via PayPal® or your credit/debit card.
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30 Day Money Back Guarantee - If you're not satisfied with our products, we will issue you a full refund, no questions asked!
Refund Policy -
24/7/365 Live Support - Get instant answers to your questions with Facebook Live Chat, Email and our Support Helpdesk.
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Track Your Order - Track your order at your convenience & get order update emails.
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SHIPPING
Due to the impact COVID-19, current delivery times are running considerably longer than usual on all orders.
ALL orders have FREE SHIPPING with no minimum spend.
All of our orders take 4-18 days to be delivered via USPS or others delivery.
We don’t offer international shipping, any order outside of the United States cannot be made.
Click here for more information on our shipping policies.
REFUND POLICY
Orders can only be accepted if they make the following requirements:
- Items are faulty – damaged/broken or soiled upon arrival
- Items are of incorrect size/color delivered
- Receipt of a wrong item
If you want to return your package, please click here to find out more on our return policy.
- Reviews
- Questions
Great product!
I received the PawRoll 2 in one pet bed and I zipped it up and put it down for my cats to enjoy. They immediately took to the bed and love to be in the warmth. Especially now that it is getting colder outside. The material is soft but durable. Very well made bed and I love that you can unzip it and it can be used as a full size bed big enough for both my cats.
They love this thing
My cats love this thing and have fought over since I received it. I have one petit cat and another that is quite large, and they both love it. The zipper is awesome - I can make a tent out of it for them to huddle in, or lay it out flat for them both to enjoy it. The inner material is a super soft fleece that is quite thick and fluffy. The outside is almost a faux suede type of material. I am sure that it lists the actual material types on the listing, so check that, if you are concerned about it.
It’s very sturdy
I bought this for my ShiChi puppy. He loves it because it’s cozy and warm. I wish it were closed on one end so he would feel secure inside.
Good buy and made really well.
Bought 2 of these. Righty now the 2 cats want them open to lay on but think they a run through toys when they are closed. Hope when it gets cold they will sleep in the tent. But as long as they like them opened up that’s ok with me. The Sherpa is soft and they are really big when opened flat. A really good buy.
Will not stand in tunnel shape
I bought this to use zippered, like a tunnel. The thing collapsed in the middle and would not stay up. I returned it.