PawRoll's Guarantee
If you don't have a happy experience, we will make it right for you so that you're 100% satisfied.
There's absolutely zero risk buying from the PawRoll™ Official Store. Send us an email to support@pawroll.com if you need any assistance.
PawRoll's 5-Point Happiness Checklist:
- Free Worldwide Shipping - Free shipping anywhere in the world on all orders. No minimum order requirement or hidden fees.
- 100% Safe Payments - Make secure payments via PayPal® or your credit/debit card.
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30 Day Money Back Guarantee - If you're not satisfied with our products, we will issue you a full refund, no questions asked!
Refund Policy -
24/7/365 Live Support - Get instant answers to your questions with Facebook Live Chat, Email and our Support Helpdesk.
Contact Us -
Track Your Order - Track your order at your convenience & get order update emails.
Track Your Order
SHIPPING
Due to the impact COVID-19, current delivery times are running considerably longer than usual on all orders.
ALL orders have FREE SHIPPING with no minimum spend.
All of our orders take 4-18 days to be delivered via USPS or others delivery.
We don’t offer international shipping, any order outside of the United States cannot be made.
Click here for more information on our shipping policies.
REFUND POLICY
Orders can only be accepted if they make the following requirements:
- Items are faulty – damaged/broken or soiled upon arrival
- Items are of incorrect size/color delivered
- Receipt of a wrong item
If you want to return your package, please click here to find out more on our return policy.
- Reviews
- Questions
Easy and nice cat bed
Super easy to assemble and seems sturdy. The wood is nice. The pad is super soft and my cat already loves it. My cats 15 pounds and large and he fits fine
Two out of three cats approve
... and only because the third hasn’t seen it yet. I just put this together - which was a little difficult seeing as a few of the screws weren’t the right length for their intended spaces - but I made do with a couple extras I had laying around. A minute after I finished these two laid on them and haven’t left. Very sturdy and they look very comfortable and happy!
Purrrfect!
My cat loves it! He went right to it and and laid down for hours. Took about 10 minutes to assemble but worth it. Buying another one today.
The screws for the "stability legs" are not long enough
It was easy enough to put together but when it was time to attach the stability legs so the hammock didn't rock, the screws provided are not long enough to attached the legs. Fortunately I had some extra screws from another project that I could use.
Cat loves it
Our cat loves this and lays in it every day! The only con was there were no instructions on how to assemble it. After a few attempts I got it together.