PawRoll's Guarantee
If you don't have a happy experience, we will make it right for you so that you're 100% satisfied.
There's absolutely zero risk buying from the PawRoll™ Official Store. Send us an email to support@pawroll.com if you need any assistance.
PawRoll's 5-Point Happiness Checklist:
- Free Worldwide Shipping - Free shipping anywhere in the world on all orders. No minimum order requirement or hidden fees.
- 100% Safe Payments - Make secure payments via PayPal® or your credit/debit card.
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30 Day Money Back Guarantee - If you're not satisfied with our products, we will issue you a full refund, no questions asked!
Refund Policy -
24/7/365 Live Support - Get instant answers to your questions with Facebook Live Chat, Email and our Support Helpdesk.
Contact Us -
Track Your Order - Track your order at your convenience & get order update emails.
Track Your Order
SHIPPING
Due to the impact COVID-19, current delivery times are running considerably longer than usual on all orders.
ALL orders have FREE SHIPPING with no minimum spend.
All of our orders take 4-18 days to be delivered via USPS or others delivery.
We don’t offer international shipping, any order outside of the United States cannot be made.
Click here for more information on our shipping policies.
REFUND POLICY
Orders can only be accepted if they make the following requirements:
- Items are faulty – damaged/broken or soiled upon arrival
- Items are of incorrect size/color delivered
- Receipt of a wrong item
If you want to return your package, please click here to find out more on our return policy.
- Reviews
- Questions
Great car backpack for the price!
My cats seem to really like it! They have a perfect amount of room. We may add a small blanket at the bottom for our next walk just because our cats are spoiled. We only put 1 cat in at a time. I think it’s a good backpack for the price.
Great small pet carrier!
This was a gift for my daughter’s bunny and she loved it! Perfect for taking him everywhere safely and securely. The color was bright red and looks great!
Awesome
Perfect for our 15lb baby . He loves being in there!
paw roll item bought, never delivered, phone never answered, emails never returned
paw roll must be a scam company. they don't deliver the product I was charged for and there is no way to get in touch with a live being. emails and msgs go unanswered. phone number provided just rings