PawRoll's Guarantee
If you don't have a happy experience, we will make it right for you so that you're 100% satisfied.
There's absolutely zero risk buying from the PawRoll™ Official Store. Send us an email to support@pawroll.com if you need any assistance.
PawRoll's 5-Point Happiness Checklist:
- Free Worldwide Shipping - Free shipping anywhere in the world on all orders. No minimum order requirement or hidden fees.
- 100% Safe Payments - Make secure payments via PayPal® or your credit/debit card.
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30 Day Money Back Guarantee - If you're not satisfied with our products, we will issue you a full refund, no questions asked!
Refund Policy -
24/7/365 Live Support - Get instant answers to your questions with Facebook Live Chat, Email and our Support Helpdesk.
Contact Us -
Track Your Order - Track your order at your convenience & get order update emails.
Track Your Order
SHIPPING
Due to the impact COVID-19, current delivery times are running considerably longer than usual on all orders.
ALL orders have FREE SHIPPING with no minimum spend.
All of our orders take 4-18 days to be delivered via USPS or others delivery.
We don’t offer international shipping, any order outside of the United States cannot be made.
Click here for more information on our shipping policies.
REFUND POLICY
Orders can only be accepted if they make the following requirements:
- Items are faulty – damaged/broken or soiled upon arrival
- Items are of incorrect size/color delivered
- Receipt of a wrong item
If you want to return your package, please click here to find out more on our return policy.
- Reviews
- Questions
ESA at work - nice fit. Get therapist letter!
Great for her size . I get to take her every where with this, got my papers from my therapist. This seals the deal!Don’t pay for any online paper work and certificates. I live in Florida and this best and my therapist letter is all that is NEEDED! ,I’m telling you, let your provider write you a letter that’s all you need.
Perfect size for smaller dogs
Perfect fit for my 7 lb Chihuahua! We live in AZ where it is super hot so it’s nice to have something cooler for her.
Great light vest for my service dog
This is exactly what I was looking for. Fits well, love the ventilation.