PawRoll's Guarantee
If you don't have a happy experience, we will make it right for you so that you're 100% satisfied.
There's absolutely zero risk buying from the PawRoll™ Official Store. Send us an email to support@pawroll.com if you need any assistance.
PawRoll's 5-Point Happiness Checklist:
- Free Worldwide Shipping - Free shipping anywhere in the world on all orders. No minimum order requirement or hidden fees.
- 100% Safe Payments - Make secure payments via PayPal® or your credit/debit card.
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30 Day Money Back Guarantee - If you're not satisfied with our products, we will issue you a full refund, no questions asked!
Refund Policy -
24/7/365 Live Support - Get instant answers to your questions with Facebook Live Chat, Email and our Support Helpdesk.
Contact Us -
Track Your Order - Track your order at your convenience & get order update emails.
Track Your Order
SHIPPING
Due to the impact COVID-19, current delivery times are running considerably longer than usual on all orders.
ALL orders have FREE SHIPPING with no minimum spend.
All of our orders take 4-18 days to be delivered via USPS or others delivery.
We don’t offer international shipping, any order outside of the United States cannot be made.
Click here for more information on our shipping policies.
REFUND POLICY
Orders can only be accepted if they make the following requirements:
- Items are faulty – damaged/broken or soiled upon arrival
- Items are of incorrect size/color delivered
- Receipt of a wrong item
If you want to return your package, please click here to find out more on our return policy.
- Reviews
- Questions
Beautiful bag
Love love love this bag. We have the smaller one as well for our teacup shihtzu. Over time they do lose structure a little bit so I recommend leaving a box or cardboard in for extra support when not being used by your pet! Looks even better than the pictures
Perfect puppy purse
It's perfect for my Yorkie puppy. It is small enough for her to feel safe and big enough for when she gets bigger. Lots of pockets
Great Item
I have a 4-5 pound Chihuahua and he fits in it perfectly. He is not inside being banged around like a pebble in a jar. It's stylish as well.
Happy baby
My dog was attached to her first bag she had for ten years this is the first one I could get her to use.