PawRoll's Guarantee
If you don't have a happy experience, we will make it right for you so that you're 100% satisfied.
There's absolutely zero risk buying from the PawRoll™ Official Store. Send us an email to support@pawroll.com if you need any assistance.
PawRoll's 5-Point Happiness Checklist:
- Free Worldwide Shipping - Free shipping anywhere in the world on all orders. No minimum order requirement or hidden fees.
- 100% Safe Payments - Make secure payments via PayPal® or your credit/debit card.
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30 Day Money Back Guarantee - If you're not satisfied with our products, we will issue you a full refund, no questions asked!
Refund Policy -
24/7/365 Live Support - Get instant answers to your questions with Facebook Live Chat, Email and our Support Helpdesk.
Contact Us -
Track Your Order - Track your order at your convenience & get order update emails.
Track Your Order
SHIPPING
Due to the impact COVID-19, current delivery times are running considerably longer than usual on all orders.
ALL orders have FREE SHIPPING with no minimum spend.
All of our orders take 4-18 days to be delivered via USPS or others delivery.
We don’t offer international shipping, any order outside of the United States cannot be made.
Click here for more information on our shipping policies.
REFUND POLICY
Orders can only be accepted if they make the following requirements:
- Items are faulty – damaged/broken or soiled upon arrival
- Items are of incorrect size/color delivered
- Receipt of a wrong item
If you want to return your package, please click here to find out more on our return policy.
- Reviews
- Questions
Perfect for my 65 lb rescue dog
I was pleasantly surprised at the quality of this product. It is perfect for my 65 lb dog...looks like it will last a long time..
Disappointed with quality
I found the lease was a thin ribbon which easily twisted. The most frustrating was the control to stop and allow the lease to expand or retract. It was difficult to get the switch in the position you wanted. On the plus side the handle was comfortable to hold and it came in nice colors.
Good deal.
Very durable. Allows my dog to run while still being leashed.
A me problem or a leash problem
I really like this retractable leash I have only one issue and that’s the lock I have a hard time disengaging it. It gets stuck while my dog is walking out and then it will yoke her back. I believe that’s more of a me problem then the leash problem