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If you don't have a happy experience, we will make it right for you so that you're 100% satisfied.
There's absolutely zero risk buying from the PawRoll™ Official Store. Send us an email to support@pawroll.com if you need any assistance.
PawRoll's 5-Point Happiness Checklist:
- Free Worldwide Shipping - Free shipping anywhere in the world on all orders. No minimum order requirement or hidden fees.
- 100% Safe Payments - Make secure payments via PayPal® or your credit/debit card.
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30 Day Money Back Guarantee - If you're not satisfied with our products, we will issue you a full refund, no questions asked!
Refund Policy -
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SHIPPING
Due to the impact COVID-19, current delivery times are running considerably longer than usual on all orders.
ALL orders have FREE SHIPPING with no minimum spend.
All of our orders take 4-18 days to be delivered via USPS or others delivery.
We don’t offer international shipping, any order outside of the United States cannot be made.
Click here for more information on our shipping policies.
REFUND POLICY
Orders can only be accepted if they make the following requirements:
- Items are faulty – damaged/broken or soiled upon arrival
- Items are of incorrect size/color delivered
- Receipt of a wrong item
If you want to return your package, please click here to find out more on our return policy.
- Reviews
- Questions
It’s okay
The size is much smaller than I wanted. It stated it was for dogs such as Cavalier King Charles and that is the dog I have. It is cool at first but retains heat and doesn’t stay cool for long. My dog lays on it for a little while and then moves once he has warmed it up. He still seems to prefer the cool kitchen tile best when he gets hot.
Nice cooling mat for pets
I got this for my Persian cat. Turns out he’s not as hot as I thought he was, he likes to just lie on the edge of it. My shorthair though... she really likes to lie on it. Anyways, this is great for your cats to cool down too! I’ve had this mat for like several months and it’s still cold to the press.
Perfect for summer heat
We bought this just in time for the heatwave this summer to help keep our fluffy cat cool and comfortable. I honestly had low expectations, but this mat is a must have for warm weather. Our kitty loves it and sleeps on it constantly, plus we have some peace of mind knowing she has somewhere to cool down and relax. 100% recommend!!
Amazing Husky owners need to buy!!!
I loveee this mat it’s crazy how cold it is!!!! My dogs like it too! If you have a dog that loves freezing cold like snow this is for your dog!!! My dogs are like damn that’s too cold after like a couple minutes and I agree with them lolol but it’s soooo cool I wish my pillow was made of this stuff!!!
My dogs LOVE this cool bed
This cool bed is the best I've seen on the market and I actually bought a 2nd one after I got the first one. They cool very well, the dogs love them and you can take into the bedroom for the dogs to sleep on at night. Highly recommend these beds!